PutIntroduction
PutForm ("we", "us", "our") provides a form-building platform that lets individuals and teams create forms, collect responses, and integrate submissions into their own products. This Privacy Policy describes how we handle personal information when you use our website, dashboard, API, and any related services (collectively, the "Service").
By using PutForm, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use the Service.
Information We Collect
We collect information in three main ways:
Information you give us
- Account details — name, email address, and password when you register.
- Form responses — the answers and data your respondents submit through forms you create.
- Contact messages — name, email, phone, subject, and message when you use our contact form.
- Profile data — optional details you add to your account, like a company name or profile picture.
Information collected automatically
- Session data — cookie-based session identifiers used to keep you logged in.
- Usage data — pages visited, features used, and timestamps of activity.
- Device data — browser type, operating system, and general location (country level).
Information from third parties
If you sign in using an external identity provider, we may receive your basic profile information (name and email) from that provider to create or link your account.
How We Use Information
We use the information we collect to:
- Provide, operate, and maintain the PutForm platform.
- Authenticate your session and keep your account secure.
- Deliver form responses to the form owner and power the dashboard experience.
- Respond to your support requests and contact messages.
- Send service-related notifications such as security alerts or important product changes.
- Monitor usage patterns to improve performance, fix bugs, and plan new features.
- Comply with legal obligations and enforce our Terms of Service.
We do not use your form responses or contact messages for advertising, and we do not sell them to third parties.
Data Security
We take reasonable technical and organizational measures to protect your data:
- All traffic between your browser and PutForm is encrypted using HTTPS.
- Session cookies are marked HTTP-only and SameSite to reduce exposure to cross-site attacks.
- Passwords are hashed using industry-standard algorithms and never stored in plain text.
- Access to production systems is restricted to authorized personnel only.
While we work hard to protect your information, no online service can guarantee absolute security. If you believe your account has been compromised, contact us immediately at security@putform.com.
Data Retention
We keep your information for as long as your account is active and as long as needed to provide the Service. Specifically:
- Account data — retained until you delete your account.
- Form responses — retained until the form owner deletes the form or the responses.
- Contact messages — retained for up to 24 months to help us track recurring issues.
- Logs and usage data — retained for up to 90 days for security and debugging purposes.
When you delete your account, we delete or anonymize your personal information within 30 days, unless we are required by law to retain it longer.
Your Rights
Depending on your location, you may have the following rights:
- Access — request a copy of the personal information we hold about you.
- Correction — ask us to correct inaccurate or incomplete data.
- Deletion — request that we delete your personal information.
- Portability — request your data in a machine-readable format.
- Objection — object to certain types of processing, such as analytics.
- Withdraw consent — where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, email us at privacy@putform.com. We will respond within 30 days. You may also have the right to lodge a complaint with your local data protection authority.
Children's Privacy
PutForm is not intended for children under 13 (or under 16 in some jurisdictions). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by posting a prominent notice on the platform before the change takes effect. The "Last updated" date at the top of this page will always reflect the most recent version.
Your continued use of PutForm after the changes take effect means you accept the revised policy.
Contact Us
If you have questions about this Privacy Policy, or want to exercise any of your data rights, we're here to help.
Questions about your data?
Email our privacy team or use the contact form. We aim to respond within 30 days.