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Have a question, feedback, or need help setting things up? Send us a message and our team will get back to you as soon as possible.
Email Support
Best for general questions and account help. Replies within 24 hours.
support@putform.com →Send us a message
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Quick answers
Frequently asked questions
Find quick answers to the most common questions we receive.
How long does it take to get a reply?
Most messages receive a response within 24 hours on business days. Technical issues that require escalation may take a little longer — we'll always keep you updated.
Do you offer phone support?
Yes. Phone support is available Monday to Friday, 9 AM to 6 PM Pacific Time. For faster tracking, email is usually the best first step so we can route your request correctly.
Where can I report a bug or security issue?
Send bug reports to support@putform.com with steps to reproduce the issue. Security disclosures should be sent to security@putform.com.
Can I request a feature?
Absolutely. We love hearing how teams use PutForm. Use the contact form above and choose "Feedback" as the subject — every suggestion is read by the product team.
Do you offer onboarding for larger teams?
Yes. Teams with more than 10 seats can request a guided onboarding session. Mention your team size in the message and we'll follow up with the details.
Ready to build your first form?
Open the dashboard to create a form, or explore the API to connect PutForm to your own product.